Shipping policy
PRODUCT DELIVERY METHODS AND COSTS
1.N1 SRL will promptly deliver the Products purchased by courier, exclusively on Italian territory and in countries belonging to the European Union.
2.The Products will be delivered within 15 working days of purchase, unless a different deadline has been agreed between the parties. The aforementioned delivery times are for indicative purposes only and, although they are usually respected, N1 SRL does not assume any commitment or guarantee that they will be respected.
3.Under no circumstances, therefore, will N1 SRL be liable for direct and/or indirect damages due to delayed delivery.
4.Delivery takes place from Monday to Friday during normal working hours (9-18).
5.N1 SRL assumes no responsibility for disservices attributable to force majeure in the event that it is unable to execute the order within the times established by the contract.
6. Upon delivery of the Products by the courier, the Customer must check that:
7.The Customer acknowledges that the collection of the Product is his precise obligation deriving from the purchase contract. In case of non-delivery due to the absence of the recipient at the address specified in the order, the goods will be stored after 2 delivery attempts. The Customer is left with a "notice" of non-delivery. After 10 days of storage the goods are returned to the sender. In the event of failure to collect the Product within five working days of the first delivery attempt, N1 SRL may invoke the legal termination of the contract pursuant to art. 1456 c.c. Once the contract is terminated, the total amount paid by the Customer will be refunded, minus the costs of unsuccessful delivery of the Product and the return costs. The termination of the contract and the refund amount will be communicated to the Customer via e-mail.
8.Any damage to the packaging and/or to the Product or the mismatch in the number of packages or indications must be immediately reported by the Customer by e-mail.
9.In any case, no responsibility can be attributed to N1 SRL in the event of a delay in processing the order or in delivering what was ordered.
10.Delivery costs, which will depend on the destination, weight and volume of the Products, are borne by the Customer.
1.N1 SRL will promptly deliver the Products purchased by courier, exclusively on Italian territory and in countries belonging to the European Union.
2.The Products will be delivered within 15 working days of purchase, unless a different deadline has been agreed between the parties. The aforementioned delivery times are for indicative purposes only and, although they are usually respected, N1 SRL does not assume any commitment or guarantee that they will be respected.
3.Under no circumstances, therefore, will N1 SRL be liable for direct and/or indirect damages due to delayed delivery.
4.Delivery takes place from Monday to Friday during normal working hours (9-18).
5.N1 SRL assumes no responsibility for disservices attributable to force majeure in the event that it is unable to execute the order within the times established by the contract.
6. Upon delivery of the Products by the courier, the Customer must check that:
- the number of packages delivered corresponds to what is indicated in the accompanying document;
- the Products indicated on the packaging correspond to what is actually indicated on the invoice/receipt;
- the packaging is intact, not damaged or in any way altered even in the closing materials (adhesive tape or strap).
7.The Customer acknowledges that the collection of the Product is his precise obligation deriving from the purchase contract. In case of non-delivery due to the absence of the recipient at the address specified in the order, the goods will be stored after 2 delivery attempts. The Customer is left with a "notice" of non-delivery. After 10 days of storage the goods are returned to the sender. In the event of failure to collect the Product within five working days of the first delivery attempt, N1 SRL may invoke the legal termination of the contract pursuant to art. 1456 c.c. Once the contract is terminated, the total amount paid by the Customer will be refunded, minus the costs of unsuccessful delivery of the Product and the return costs. The termination of the contract and the refund amount will be communicated to the Customer via e-mail.
8.Any damage to the packaging and/or to the Product or the mismatch in the number of packages or indications must be immediately reported by the Customer by e-mail.
9.In any case, no responsibility can be attributed to N1 SRL in the event of a delay in processing the order or in delivering what was ordered.
10.Delivery costs, which will depend on the destination, weight and volume of the Products, are borne by the Customer.
